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Category : IT Officers

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Vacancies

Job Description / Responsibility

Provide our customers with the best-in-class customer service on Facebook, Instagram and On Phone Call + daily product delivery/shipping related operational activities.
Provide excellent customer service to enhance customers experience
Respond to customer inquiries via online messages and over the phone
Initiate sale, process the sale, follow up
Provide after-sales support to gather important feedback from customers
Convert customers to sales on Facebook, Instagram
Assist Operations & Management team to run smooth business in daily tasks.

Educational Requirements

Bachelor degree in any discipline
Skills Required: Ability to Work Under Pressure, Admin and Accounts, Client Management, Customer Service, customer service attitude, Customer Support, English

Experience Requirements

At least 2 year(s)
The applicants should have experience in the following area(s):
Customer Care, Customer Service, Customer Support, General Accounting, logistic management, Microsoft Excel
The applicants should have experience in the following business area(s):
Call Center, E-commerce
Freshers are also encouraged to apply.

Additional Job Requirements

Age 24 to 32 years
Only females are allowed to apply
Excellent written and verbal communication skill in English
Customer Service Attitude and cares to serve
Able to Multi-Task
Can work under pressure
Willingness to learn and grow professionally
Interest in E-commerce, Customer Care, Customer Service, Customer Support through Phone, Report making skill

Location

Dhaka (Uttara, Uttara East, Uttara West)

Salary Range

Tk. 15000 - 18000 (Monthly) There will be salary increment based on the performance of six months.

Other Benefits

Performance bonus

Job Source

Bdjobs.com.bd Online Job Posting

Apply Online

Applicant must enclose his/her Photograph with CV.

Please mail your CV with cover letter & write " Application for Customer Service & Logistics" as subject of your mail

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